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Model Number 380652-43 |
Device Problem
Failure to Sense (1559)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/24/2024 |
Event Type
malfunction
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Manufacturer Narrative
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An intuitive surgical, inc.(isi) field service engineer (fse) was dispatched to the customer site to further investigate the reported event.The fse replaced the universal surgical manipulator (usm) to resolve the issue.The system was tested and verified as ready for use.The complaint was confirmed based on the field evaluation.Isi has requested the usm for evaluation, but the product has not yet been received as of the date of this report.Therefore, the root cause of the customer reported failure mode has not been determined.
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Event Description
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It was reported that during a da vinci-assisted surgical procedure, the instrument on universal surgical manipulator (usm) 1 was not recognized.The site continued the procedure with 3 usms.The site found a broken part on the usm carriage instrument sensor.The intuitive surgical, inc.(isi) technical support engineer (tse) checked the logs and found error 282 pointing to an issue with the usm tool sensors.The procedure was completed with no reported injury.Isi followed up with the robotics coordinator and obtained the following additional information: the problem was identified during the first connection of an instrument to the patient side cart (psc), just after docking the trocars.The system's functionality was checked and found to be error-free.The procedure was converted to laparoscopic surgery with no patient harm.
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Search Alerts/Recalls
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