The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the angle wire broken.Based on the result, we concluded that it was caused due to the excessive force applied on the angle wire.In addition, our technician confirmed that the lcb (light carrying bundle) broken, the remote control buttons cracked, the insertion flexible tube crushed, the insertion flexible tube discolored, and the suction channel kink; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.As a result of confirming the detail as gfe, no response was obtained, so we cannot deny the possibility of the angle stuck occurred in the human body.Therefore, based on technical report ""hr-rpt-0587 (angle)"" and/or the risk analysis results, it was evaluated to submit mdr.
|
Additional information: as a result of investigation in pentax medical america on march 6, 2024, it was found that the angulation was not stuck in j-position.Based on the result, we have re-evaluated the decision tree and determined that this event is not reportable.Pentax medical has not received any further information for this event and therefore, considers this medwatch report closed.
|