Manufacturer's investigation conclusion: the report of a broken black connector nut was confirmed through the evaluation of the submitted photo.A specific cause for the damage cannot be conclusively determined through this evaluation.A photo of the damaged screw nut was submitted, which revealed a lengthwise crack in the nut.The device history records were reviewed and the records revealed the heartmate 3 system controller (serial number: (b)(6) was manufactured in accordance with manufacturing and quality assurance specifications.Heartmate iii instructions for use (ifu) section 8 entitled ¿caring for the equipment¿ and heartmate iii patient handbook section 6 entitled ¿caring for the equipment¿ addresses how to properly care for, maintain, and store the equipment for proper use.Heartmate iii patient handbook and heartmate iii instructions for use (ifu) caution users to call their hospital contacts if they think, for any reason, any portion of their equipment is not functioning as usual, is broken, or they are uncomfortable with the operation of the equipment.No further information was provided.The manufacturer is closing the file on this event.
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