There is no clear reasoning given for the request for explant.The nalu representative initially working with this patient is no longer with the firm.When current local representatives reached out to the patient, it appeared that the spouse is handling the medical decisions for the patient.Spouse reported difficulty with obtaining reprogramming, however there are no records of the patient or family contacting the firm.The reason for reprogramming was not shared with the current staff.The device was discarded by the medical facility at the time of explant and thus is not available for inspection and confirmation of functionality.
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Patient was implanted with the nalu peripheral nerve stimulator system on (b)(6) 2022 and reported receiving good relief after the implant.In january 2024 the firm was notified that the patient was scheduled for explant.Upon reaching out to the patient, it was discovered that the patient needed reprogramming and were unclear on how to proceed, thus the patient's spouse chose to just remove the system.Patient's spouse was offered a meeting with a local nalu representative for any programming and troubleshooting needed, the offer was declined.A full system explant was performed on (b)(6) 2024.
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