Dhr was reviewed, and the pump passed all previous tests.There are no previous complaints on this device.Analysis of the returned device was completed on 3/20/2024: the device underwent functional testing and was unable to duplicate the reported condition.The device was tested with the testing protocol for flow rate, the initial bottle weight was recorded at 87.238 g before the 100 ml infusion, and 183.986 g after the infusion, which has a total volume of 96.748 ml and a deviation of -3.252 %.The pump is in range and is performing to specification.The device ran at a rate of 99 ml per hour and a vtbi of 100 ml, keeping the current customer's parameter for the rate.Reported issue not found, device performing to specification.The correction made was in section b5, the problem description was updated to reflect that the infusion parameters were never lost, it was only reported as under infusing.There was also no patient involvement, as it was discovered during testing.
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