It was reported that the right pedal on the foot pedal was not working.The customer was advised to turn the console off, turn the key off, turn the circuit breaker off, and then to turn everything back on.The customer turned everything off as instructed and then turned everything back on.However, the right pedal still would not work.The foot switch was then unplugged and plugged back in.The same device issue continued.It was also reported that there was an energy delivery output/failure.The customer had an extra foot switch on hand that could be used.There were no patient complications.
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The console was not returned for analysis; however, this console was serviced at the customer's facility.The foot switch was replaced.After the foot switch was replaced, the reported device issue was resolved and the unit was within specifications.Based on the information available, it is probable that the foot switch was damaged which resulted in the reported energy delivery output/failure.
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