An endoscopic support specialist went to the customer's site in order to review with the staff the recommended cleaning methods for the reprocessing of olympus medical devices, as well as reviewing the corresponding manuals and forms for a correct reprocessing procedure.Furthermore, the endoscopic support specialist completed a reprocessing in-service with the staff and recommended the staff to follow all olympus reprocessing procedures.The device was not returned, and the evaluation on the manufacturer's site found no malfunctions aside from the allegation reported in b5.Should additional relevant information become available, a supplemental report will be submitted.
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