Catalog Number 07682913001 |
Device Problems
Leak/Splash (1354); Non Reproducible Results (4029)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/12/2024 |
Event Type
malfunction
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Event Description
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The initial reporter stated they received discrepant results for approximately 40 patient samples tested with elecsys vitamin d total ii on a cobas e 801 module.Examples of data are provided for five patient samples with discrepant vitamin d results.The first sample initially resulted in a vitamin d value of 101 ng/ml and it repeated as 29.80 ng/ml.The second sample initially resulted in a vitamin d value of 107 ng/ml and it repeated as 45.20 ng/ml.The third sample initially resulted in a vitamin d value of > 120 ng/ml and it repeated as 29.20 ng/ml.The fourth sample initially resulted in a vitamin d value of > 120 ng/ml and it repeated as 32.90 ng/ml.The fifth sample initially resulted in a vitamin d value of > 120 ng/ml and it repeated as 25.50 ng/ml.
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Manufacturer Narrative
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The vitamin d reagent lot number and expiration date were requested, but not provided.The field service engineer found damaged tubing.The tubing was replaced and this resolved the issue.The investigation is ongoing.
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Manufacturer Narrative
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The alarm trace showed several alarms indicating a malfunction/leakage of a systems reagent or usage of one channel of the system reagent only.The field service engineer replaced a radio frequency id reader.The system reagent tube lifter was also replaced and this resolved the issue.The investigation determined the issue was resolved by the service actions and was caused by leakage at the tube lifter.
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Search Alerts/Recalls
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