During the investigation of the reported complaint, the sales representative stated that when the surgeon removed the implant to evaluate and address the fluid buildup, blood was observed below the flap and above the dura.The surgeon determined that the blood/fluid buildup resulted from a hematoma, and did not detect any infection.The patient was not negatively impacted due to the reported issue.A replacement implant, which was the same in design as the original implant and provided by medcad, was implanted the same day the original implant was explanted, (b)(6) 2024.
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