Catalog Number PWFX30 |
Device Problem
Expiration Date Error (2528)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/08/2024 |
Event Type
malfunction
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event Description
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It was reported that purewick female external catheter were not absorbing as much liquid as they thought it should.Representative offered to trouble shoot.Per additional information received via liberator on (b)(6) 2024, it was reported that customer received an expired box of wicks and the wicks would not suction.Customer stated lot #myfw3591 with an expiration date of (b)(6) 2023.
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Manufacturer Narrative
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The reported event is inconclusive as no sample was returned for evaluation.A potential root cause could be due to " incorrect shelf life setting in item master maintenance for drop out item".The device history record was reviewed and found nothing that could have caused or contributed to the reported event.A labeling review is not required because labeling could not prevent the reported issue.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event Description
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It was reported that purewick female external catheter were not absorbing as much liquid as they thought it should.Representative offered to trouble shoot.Per additional information received via liberator on 08feb2024, it was reported that customer received an expired box of wicks and the wicks would not suction.Customer stated lot # myfw3591 with an expiration date of 08oct2023.Per additional information received via liberator on 22apr2024, it was reported that the wicks were in the same box.About 15 out of the 30 had an expired expiration date.
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Search Alerts/Recalls
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