A customer reported that during a patient procedure, using a glidescope avl video baton 3-4, the image on the connected glidescope video monitor (gvm) went blank while intubating the patient.No delay in the procedure, use of a backup device, or harm to the patient was reported.
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The customer's glidescope avl video baton 3-4 was returned to verathon for evaluation along with the glidescope video monitor used during the reported incident.A verathon technical service representative evaluated the returned devices and was able to confirm the reported image failure.Visual inspection identified that the video baton's lens was scratched.When connected to known, good, test verathon equipment, the video baton produced a poor quality image and the image cut out entirely when manipulating its cable near the strain relief.The customer's glidescope avl video baton 3-4 failed verathon's device functionality testing.Next, the customer's glidescope video monitor was evaluated which passed both visual inspection and functionality testing.No failures were observed and the monitor functioned as intended.The issue was isolated to just the customer's glidescope avl video baton 3-4.Upon review of the device history for the glidescope avl video baton 3-4 serial number "(b)(6)" it was determined that the device was manufactured on june 12, 2012 and is past the two (2) year expected product life as outlined in the glidescope operations and maintenance manual (omm).Due to the age of the device and the fact that there are no repairs available for the video baton, the customer was advised to replace their glidescope avl video baton 3-4.It is likely that the age of the device, eleven (11) years and eight (8) months, may have caused or contributed to the event.The glidescope video laryngoscopes operations and maintenance manual (omm) notes, "before every use, ensure that the instrument is operating correctly and has no sign of damage.Do not use this product if the device appears damaged." additionally, the glidescope video laryngoscopes omm states, "when cleaning video laryngoscopes, do not use metal brushes, abrasive brushes, scrub pads, or rigid tools.They will scratch the surface of the unit or the window protecting the camera and light, which may permanently damage the device." verathon followed up with the customer and restated the importance of checking the device before its use in a procedure and following the required reprocessing methods.Upon completion of verathon's evaluation, the video baton was scrapped due to there being no repairs available and the monitor was returned to the customer.Corrective action is not required at this time.Verathon will continue to monitor for trends.
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