Due to the automated mes system there are controls in the manufacturing process to ensure the product met specifications upon release.The device was returned, and reported lot number was not confirmed as the packaging was not returned with the device.During visual inspection, the coil delivery wire was noted to be kinked.The main coil was seen to be detached and kinked/bent.Functional testing could not be carried out as the coil was detached.The reported event is covered in the device directions for use (dfu).As well, the risk of the reported event is documented in the risk documentation and there are current controls to mitigate the risk of the as reported event.The reported complaint was confirmed based on analysis.The device failed to meet specifications when received for complaint investigation based on the analyzed anomalies noted to the device.On visual inspection the coil delivery wire was found to be kinked.The main coil was seen to be kinked and detached from the delivery wire.Based on a review of the available information and analysis of the returned device, it is probable that there may have been procedural/anatomical factors present, which led to the premature detachment of the coil.An assignable cause of procedural factors will be assigned to the as reported event of main coil failed/unable to detach as this defect appears to be associated with a product that met stryker design and manufacturing specifications and was used in accordance with the dfu, but performance was limited due to procedural factors during use.An assignable cause of procedural factors will be assigned to the as analyzed events of main coil kinked/bent and main coil prematurely detached/separated during use as this defect appears to be associated with a product that met stryker design and manufacturing specifications and was used in accordance with the dfu, but performance was limited due to procedural factors during use.An assignable cause of handling damage will be assigned to the as analyzed event of coil delivery wire kinked/bent as the issue is due to handling of the product or portion of the product during the clinical procedure.
|