ABBOTT LABORATORIES ALINITY CI-SERIES SYSTEM CONTROL MODULE; ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE
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Catalog Number 03R70-01 |
Device Problem
Smoking (1585)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/23/2024 |
Event Type
malfunction
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Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Event Description
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The customer reported smoke from the back of the monitor on the alinity ci-series system control module.The customer initially reported wz2 flush failed errors occurred and after a power cycle the monitor screen remained black when powering back up.When the computer was powered on with switch on the pc itself, it generated the following error 'aim=0274 | sub_aim= | improper shutdown on user interface computer due to power interruption.Discard samples in rack if rack is located on rsm transport¿.The screen then turned black, and the customer noted smoke from the back of the monitor.Power was turned off immediately.No other damage was noted.There were no reported injuries, impact to user safety, or impact to patient management.
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Event Description
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The customer reported smoke from the back of the monitor on the alinity ci-series system control module.The customer initially reported wz2 flush failed errors occurred and after a power cycle the monitor screen remained black when powering back up.When the computer was powered on with switch on the pc itself, it generated the following error 'aim=0274 | sub_aim= | improper shutdown on user interface computer due to power interruption.Discard samples in rack if rack is located on rsm transport¿.The screen then turned black, and the customer noted smoke from the back of the monitor.Power was turned off immediately.No other damage was noted.There were no reported injuries, impact to user safety, or impact to patient management.
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Manufacturer Narrative
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The alinity ci-series system control module, serial # (b)(6) was evaluated, and it was determined that alinity monitor and an electrical cable required replacement.It was noted that the smoke did not spread to other parts of the module.No additional discrepant result issues have been reported since.Return testing was not completed as returns were not available.Data and information provided by the customer were reviewed and support the complaint issue without indication for any additional issue.The instrument service history review revealed no additional service tickets associated with the customer reported event.A review of tracking and trending did not identify a trend for the alinity monitor with regards to the customer reported event.A review of the manufacturing documentation did not identify any related non-conformances or potential non-conformances for the alinity monitor as it relates to the customer reported event.Labeling was reviewed and was found to address the customer reported issue.Based on the available information, no systemic issue or deficiency was identified.
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Search Alerts/Recalls
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