Complaint has been evaluated and is similar to previous report number: 1644408-2021-00078; 940-00-035, s303-broke/cracked/damaged, primary surgery, surgical - quality complaints.This event occurred during surgery, near the patient.No response was reported by the surgeon.Agent will continue to request a response.The surgery was completed as intended, with no delay.The implant was inspected prior to use and was deemed acceptable for use based on its appearance.The agent was present during surgery and was able to source a suitable replacement device.Rma examination: the reported implant was not returned to djo surgical for evaluation.As mentioned in the description, the body of the screw remains implanted while the head of the screw was discarded.No further evaluation can be made for this event.This customer complaint will be closed.If additional information regarding the reported event is submitted at a future date, this investigation will be re-evaluated.
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