Philips has investigated this complaint the philips remote service engineer (rse) inspected the system remotely and confirmed that the geometry movement was not working after a power outage.Review of the system log file showed ¿malfunctioning geo-pc¿.Upon further inspection, the rse found that the geo ipc was not working.Rse reinstalled the geo ipc software.After reinstalling the software, the system was returned to use in good working order.At the time this case was received, philips did not have enough information to exclude the potential for death or serious injury on recurrence, and as such the case was reported.Since that time, new information has been received which has led to the determination that this scenario is not likely to cause or contribute to death or serious injury if it were to recur.There was no new malfunction of the geometry movement.Based on re-evaluation, this case is not a complaint, and it is not reportable.The codes were updated based on the investigation outcome.Evaluation method code was corrected.
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