MEDTRONIC PUERTO RICO OPERATIONS CO. INTERSTIM; STIMULATOR, ELECTRICAL, IMPLANTABLE, FOR INCON
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Model Number 97810 |
Device Problems
Overheating of Device (1437); Delayed Charge Time (2586)
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Patient Problems
Pain (1994); Burning Sensation (2146); Discomfort (2330); Swelling/ Edema (4577)
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Event Date 10/02/2023 |
Event Type
malfunction
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Event Description
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Information was received from a patient who was implanted with an implantable neurostimulator (ins) for urinary dysfunction/sacral nerve stim.It was reported that their recharger is making a ticking noise while charging their implantable neurostimulator.The patient also said that it takes a while to charge their implanted neurostimulators and their skin gets really hot while charging for the past 3-4 months.Patient said they use a piece of clothing in between recharger and skin.Patient also mentioned that their skin is super thin and they are a diabetic so they get a lot of pain in the area where they did the incision for the second time.Patient decreased the charging speed and has not noticed any difference in the heating up since then.Patient service specialist walked the patient through a reset of the recharger.Patient will monitor recharging and call back if issues persist.
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Manufacturer Narrative
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B3: date is approximate.Month and year are confirmed valid.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Additional information was received from the patient.They reported that it was tender around the area, and there is swelling the manufacturing representative (rep) came to the clinic a few weeks ago and tried to reprogram the stimulator.They said, if this didn't resolve the issue of the ticking to get a replacement.They said, it was still ticking.Patient said the area heats up real fast and they lowered the speed of recharging and they put a shirt between the recharger and the skin.They thought the nerve neuropathy is part of the problem.Suggested to try charging in shorter increments.Sent replacement request to repair.
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Manufacturer Narrative
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Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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