Model Number N/A |
Device Problems
Battery Problem (2885); Activation Problem (4042)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/22/2024 |
Event Type
malfunction
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Event Description
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It was reported that during preparation prior to surgery, the instrument set was received and it was noticed that the switch on the gun attachment of the device was turned on and was not in the neutral position so the battery compartment was warm.The device was not used by staff.The op manager opened the battery component and noted that the batteries were swollen.The batteries were disconnected and disposed of properly along with the gun attachment.Attempts have been made and all available information has been provided.
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Manufacturer Narrative
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(b)(4).G2 : foreign country : germany.Customer has indicated that the product will not be returned to zimmer biomet for investigation as it was discarded.Once the investigation has been completed, a follow-up mdr will be submitted.
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Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event Description
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It was further reported that this is a new device and the issue was noticed right when the device was taken out of the box.There were no signs of melting or charring.Attempts have been made and all available information has been provided.
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Search Alerts/Recalls
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