Dhr was reviewed, and the pump passed all previous tests.There are no other complaints on this device.Analysis of the returned device was completed on 3/28/2024.The results are below: the event log was reviewed, and it was confirmed that the pump alarmed system error during an infusion.This is first seen on line 35.The subcode for the system error is 44 which indicates motor open, motor delay issue.During functional testing, the reported problem was duplicated.A 20 ml infusion was started, and the pump alarmed system error immediately.This complaint has a capa (corrective action and preventive action) id assigned to it.Cause of the issue will be determined with capa and root cause analysis.
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