Catalog Number 08814856190 |
Device Problem
False Negative Result (1225)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/13/2024 |
Event Type
malfunction
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Manufacturer Narrative
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The serial number of the customer's cobas 8000 - cobas e 602 module is (b)(6).The patient sample was requested for investigation.The investigation is ongoing.
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Event Description
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The initial reporter received a questionable elecsys hbsag ii (hbsag ii) result from one patient sample tested on the cobas 8000 - cobas e 602 module.The reporter stated that the initial result was not reported outside of the laboratory as the result did not match the patient's clinical diagnosis alerting them to an issue with the result.The initial result from the module was 0.471 coi (non-reactive).The first repeat result from the module was 0.418 coi (non-reactive).The second repeat result from a mindray analyzer was 0.558 iu/ml (reactive).
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Manufacturer Narrative
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The patient sample was not received for investigation.The investigation excluded a general reagent issue.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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