H6.Evaluation codes: updated.Device investigation: no device was received for investigation.Therefore, we are unable to confirm the reported problem.If we receive the device, we will reopen the investigation for further evaluation.The most probable causes would be: a cracked tank cover and reservoir near the drain tube fitting resulting in a leak, outdated and damaged pcb board resulting in alarm failures, or broken bracket from drop damage.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.H4 - device mfg date.
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