The biomedical engineer (bme) reported that the central nurse's station (cns) was having issues with the display.They have 1 display working and the other is black.When they tap on the black display, it moves to the other display.It is unknown whether the device was in patient use.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.The following fields contains no information (ni), as attempts to obtain information were made, but the information was not provided.Concomitant medical device: attempt #1: 02/09/2024 emailed customer via microsoft outlook for all items under the no information section.No reply was received.Attempt #2: 02/16/2024 emailed customer via microsoft outlook for all items under the no information section.No reply was received.Attempt #3: 02/20/2024 emailed customer via microsoft outlook for all items under the no information section.No reply was received.
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