E.1.Initial reporter phone #: (b)(6).D2.Medical device type: one additional code applies; jka d2a.Common device name: blood specimen collection device; intravascular administration set h6.Investigation summary: material #: 367364 lot/batch #: 3226750 bd received 1 sample and 2 photos for investigation.The photos were reviewed, and they show the product packaging, confirming the lot number.Additionally, the customer sample along with 30 retention samples from bd inventory were evaluated by functional testing, each having their safety feature activated, and the indicated failure mode for unable to retract with the incident lot was not observed as all product specifications were met.Based on a review of the device history record for the incident lot, all product specifications and requirements for lot release were met.There were no related quality issues during manufacturing of the product.This complaint is unable to be confirmed for the indicated failure mode unable to retract.Bd was not able to identify a root cause for the indicated failure mode.Complaints received for this device and reported condition will continue to be tracked and trended.Our business team regularly reviews the collected data for identification of emerging trends.
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