This report is being supplemented to provide additional information based on the legal manufacturer's final investigation and device evaluation.The device was evaluated by olympus, and the reported complaint was confirmed.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 1 year since the subject device was manufactured.Based on the results of the investigation, it was determined that the connection error likely occurred prior to the start of the procedure which caused a significant delay.The image issue (no image) likely occurred due to corrosion of the scope connector.However, the root cause could not be determined.This supplemental report includes a correction to d4 and h8 to provide information that was inadvertently not included in the initial medwatch.Also, an update has been made to h3.Olympus will continue to monitor field performance for this device.
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