SMITHS MEDICAL ASD, INC. LEVEL 1 HOTLINE BLOOD AND FLUID WARMER; WARMER, THERMAL, INFUSION FLUID
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Model Number HL-90 |
Device Problem
Power Problem (3010)
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Patient Problem
Insufficient Information (4580)
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Event Date 02/01/2024 |
Event Type
malfunction
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Manufacturer Narrative
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B3.Date of event: unknown.No information has been provided to date.Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Event Description
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It was reported that the power turned on and off, and the behavior was inconsistent.Also, the coating near the outlet was peeling off.There was unknown patient involvement and unknown patient harm/adverse event reported.
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Manufacturer Narrative
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Evaluation codes: updated.Device evaluation: one device was received.Per visual inspection, the rubber feet on the bottom of the unit had melted and ¿disappeared¿.It was also noted that there were cracks in the main cabinet.The complaint was confirmed through functional testing as the power does not turn on and off.The root cause was the ac power cord was broken due to mechanical shock such as a drop.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.At the customer's request, the product was returned without repair.D3 - address.
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