The reported event was not confirmed, based on the available x-ray and medical expert opinion.The device inspection was not possible as the product was not returned for investigation.A review of the x-rays by the medical expert stated; ¿the alleged failure relates to sensory loss in the area of the median nerve.Since the device is intact, there is no device related problem.Since no timeline is given, and there is no mentioning of motor-loss, this event does not necessarily has to be related to the procedure.(i.E., carpal tunnel syndrome at the level of the wrist).In order to determine reason behind the alleged failure a more detailed information on timeline would be required.¿ the device history record could not be reviewed because the affected device was not returned, and the lot number was not communicated.Indications of material, manufacturing, or design related problems were unable to be identified as the lot number was not communicated.A review of the labeling did not indicate any abnormalities.More detailed information about the patient and event must be available in order to determine the exact root cause of the complaint event.If the device is returned or if any additional information is provided, the investigation will be reassessed.
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