B3: date of event updated from 2/1/2024 to 2/5/2024.B6: relevant test/laboratory data updated from 2/1/2024 to 2/5/2024.D4: lot number updated from unknown to 3030871.A visual inspection of the returned device was performed.The reported material separation was confirmed.The reported difficult to remove could not be tested due to the device condition.The reported device damaged by another device could not be tested as it was based on operational context.A review of the corrective and preventive actions (capa) database was performed and revealed no related complaint assessment capas.The electronic lot history record (elhr) identified no associated manufacturing nonconformities issued to the reported lot.Additionally, a query of the complaint handling database for the reported lot revealed no indication of a lot specific issue.It was reported that a stent was implanted in a way, such that, the guide wire became jailed.It should be noted that the hi-torque balance middleweight universal ii instructions for use, states: ¿do not: deploy a stent such that it will entrap the wire between the vessel wall and the stent.¿ in this case, it is likely that the reported issues of difficulty during removal, material separation, and guide wire damage, were a result of the guide wire being jailed and subsequent manipulation used to remove the wire.Additionally, it was noted that the separated guide wire tip remains free floating in the patient¿s anatomy.It was reported that when resistance was encountered, excessive force was applied to the wire.It should be noted that the hi-torque balance middleweight universal ii instructions for use, states: ¿do not: push, auger, withdraw, or torque a guide wire that meets resistance.¿ in this case, it was noted that the guide wire was jailed; therefore, the deviation appears to be a reasonable clinical response to the difficulty.The investigation determined the reported difficulties, patient effect, and treatment appear to be related to user error.It was reported that a stent was implanted in a way, such that, the guide wire became jailed.It should be noted that the hi-torque balance middleweight universal ii instructions for use states: ¿do not: deploy a stent such that it will entrap the wire between the vessel wall and the stent.¿ in this case, it is likely that the reported issues of difficulty during removal, material separation, and guide wire damage, were a result of the guide wire being jailed and subsequent manipulation used to remove the wire.Additionally, it was noted that the separated guide wire tip remains free floating in the patient¿s anatomy.There is no indication of a product quality issue with respects to the design, manufacture, or labeling of the device.
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