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Model Number 2120 |
Device Problem
Failure to Deliver (2338)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/09/2024 |
Event Type
malfunction
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Manufacturer Narrative
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H3: device not received by manufacturer.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Event Description
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It was reported that the pump did not appear to be infusing, per reporter the medication bag looked full.Infusion was started at 1320.Pump was running, with time remaining displayed as 27 hours, 8 min.Res vol 212.40ml, rate 7.8ml/hr, total given was blank according to patient.Medication label reads: total volume 360 ml, 7.8ml/hr to be infused over 36 hours.
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Manufacturer Narrative
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D9: date returned to mfg.: 3/7/2024.H3 and h6.Evaluation codes: updated.One device was received for evaluation.Visual inspection found a worn dso seal, scratched lcd lens, cracked battery door, damaged battery compartment, and a loose latch lock.There was no evidence in the event history log.Functional testing was unable to verify or duplicate the under-infusion issue.The loose latch lock was verified, and the latch lock was replaced.The power failure was unable to be verified or duplicated.The service history review identified no indication that the complaint was related to a service of the device within the review period.
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Search Alerts/Recalls
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