Catalog Number IAP-0700 |
Device Problem
No Display/Image (1183)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/04/2024 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).
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Event Description
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It was reported that "[user] called to report that the screen on the display went totally blank.The pump continued to pump, but there were no lights or waveforms present on the screen.She did not recall any alarms or other issues with the pump.She said that they exchanged the pump for another without any issues with a very short delay in therapy of about 1 minute.The second pump is now supporting the patient as expected".No patient harm or injury.The patient status is reported as "fine".
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Manufacturer Narrative
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(b)(4).The reported complaint of "display went totally blank" is not able to be confirmed.The product was not returned for investigation.According to the field service report, the issue was not able to be duplicated.Based on a review of the device history record (dhr), the product met specification upon release.The root cause of the complaint is undetermined.No further action required at this time.The reported complaint will be monitored for any developing trends.Other remarks: n/a.Corrected data: n/a.
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Event Description
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It was reported that "[user] called to report that the screen on the display went totally blank.The pump continued to pump, but there were no lights or waveforms present on the screen.She did not recall any alarms or other issues with the pump.She said that they exchanged the pump for another without any issues with a very short delay in therapy of about 1 minute.The second pump is now supporting the patient as expected".No patient harm or injury.The patient status is reported as "fine".
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Search Alerts/Recalls
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