The following has been reported to hamilton medical ag on (b)(6) 2024 it was reported that on (b)(6) 2024, customer complained of low oxygen alarm.Biomed was unable to duplicate concern.He went into ssw and ran o2 cell calibtations as well as o2 input, nebulizer, and o2 system tab tests.Everytime the staff gets the vent back they keep seeing low oxygen/ o2 failures.Patient was switched to another ventilatore impacted device is the hamilton t1 (sn (b)(6).According to the reporter, the biomed says that after esm board replacement, the device no longer has the proper product number to be selected under the modify tab.The technical state cannot be properly updated.Biomed cannot download any log files from the device.He says the current software vision is 2.2.5.According to the preliminary analysis, the root cause of this issue could be related to the following: temp.Influence (warm /cold state of the unit on the last calibration) oxygen sensor reached end of lifetime.Leak between the internal flowsensors qo2 and qvent.Accurate mixer qvent flowsensor out of tolerance.Leaking blower module.As per avaialble information there is no indication that the complaint lead to death, injury or serious deterioration of the health of the patient, user or third-party.
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