The employee subject of the reported event had loaded the scope with the distal tip angled out of the basin.When the cycle was initiated, this caused the reported event to occur.The employee did not load the scope properly as they left the scope tip outside of the floating lid.When the lid was closed on the unit, the distal tip being outside of the floating lid may have caused the reported event to occur.The operator manual states (pg.37), "ensure the distal end is not pointing upward toward the floating lid.Place the floating lid on the basin.Verify the endoscope or hookup does not protrude from the basin or contact the floating basin lid (the endoscope must be completely submerged when basin is filled).Close the reprocessor lid." steris offered in-service training on the proper use and operation of the dsd edge endoscope reprocessing system specifically, the proper loading procedure for scopes.A steris service technician inspected the dsd edge endoscope reprocessing system and confirmed the unit to be operating properly.No issues were noted with the function or operation and the unit was returned to service.No additional issues have been reported.
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