Catalog Number 08791716160 |
Device Problems
Low Test Results (2458); Non Reproducible Results (4029)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/21/2024 |
Event Type
malfunction
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Event Description
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There was an allegation of questionable total psa elecsys results from the cobas 8000 - cobas e 602 module.Patient 1 initial result was <0.010 ng/ml and repeat the result was approximately 9 ng/ml.Patient 2 initial result was <0.010 ng/ml and the repeat result was approximately 4 ng/ml.The questionable results were not reported outside of the laboratory.The repeat result was believed correct.
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Manufacturer Narrative
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The cobas 8000 - cobas e 602 module serial number was (b)(6).The investigation is ongoing.
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Manufacturer Narrative
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Medwatch field d4 lot no and d4 expiration date were updated.For patient 1, the initial result was actually 0.016 ng/ml with a data flag.For patient 2, the initial result was actually 0.016 ng/ml with a data flag and the repeat result was actually 4.04 ng/ml.The field service engineer adjusted the probe to ensure the probe was centered over the sample tube.The investigation determined the issue was consistent with an improper sample probe adjustment for the new tube type used by the customer.The issue was resolved by the sample probe adjustment for the new sample tube type.
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Search Alerts/Recalls
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