It was reported that during a da vinci-assisted proximal gastrectomy surgical procedure, the customer disinfected the dirty universal surgical manipulator (usm) 3 carriage with isodine solution.As a result, isodine leaked inside the arm discs, and the light emitting diode (led) indicator began to turn orange.Since the issue occurred at the final stage of the operation, the procedure was completed with the remaining three usms.There was no reported patient injury.After the procedure, the customer called the intuitive surgical, inc.(isi) technical support engineer (tse) for assistance.The customer also mentioned that the led on usm 3 turned amber after the drape was removed.The customer power cycled the system, but the issue was not resolved.The tse found error 31009 in the logs.The tse had the customer check the usm pin, which was stuck and not responsive.The procedure was completed.Isi followed up with the initial reporter and obtained the following additional/updated information: the customer stopped using and disabled usm 3.The procedure was completed with the remaining three usms.It was confirmed that there was no patient injury.
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An intuitive surgical, inc.(isi) field service engineer (fse) was dispatched to the customer site to further investigate the reported event.The fse confirmed the reported complaint.The universal surgical manipulator (usm) pin was stuck due to isodine solution adherence.The fse replaced usm 3 to resolve the issue.The system was tested and verified as ready for use.Isi has received the usm for evaluation, but evaluation has not been completed as of the date of this report.Therefore, the root cause of the customer reported failure mode has not been determined.Review of the provided images are consistent with the alleged complaint: the arm disc area was contaminated.The root cause of the failure mode cannot be confirmed without the returned device.
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