The laser fiber returned by the complainant was evaluated and confirmed to be broken as reported.No manufacturing defects or inconsistencies which could have caused or contributed to the complaint as reported were revealed.It is confirmed that all laser fiber units manufactured by dornier are 100% inspected via visual evaluation as well as power performance testing prior to release for distribution which confirms the operational capacity as well as the state of the device.Dornier laser fibers are fragile, and must be handled with care as indicated on the valid dornier laser fiber ifu.It is likely the root cause of this complaint was related to a mechanical force placed on the laser fibers which caused or contributed to the fiber breakage.
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