This supplemental report is being submitted to provide the results of the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 1 year since the subject device was manufactured.Correction: in g2, company representative is unchecked.Based on the results of the product inspection and investigation, it is inferred that the reported event likely happened because, during the seal and cut mode activation, there was nothing grasped between the grasping section and the probe's distal end, causing wear on the tissue pad.Friction between these parts likely generated abnormal heat, potentially leading to partial peeling of the tissue pad.The subject device was manufactured in december 2022 based on the provided 3-digit lot information, but a specific date could not be identified.Three attempts were performed to obtain additional information, but no response was received from the customer.The following is included in the instructions for use (ifu): the content of the instruction manual was reviewed, and the following description was found.This reported event was cautioned in the instruction manual.Drawing number and revision number of ifu: rc2994 12.Do not activate output in seal & cut mode while the grasping section is closed without contacting tissue or vessel, or ensuring that tissue is transected.Otherwise, a local increase of the temperature due to a friction between the probe tip and the grasping section may result in various forms of damage in the probe tip and/or the tissue pad, such as premature wear, breakage, deformation, and/or falling off inside the body cavity and/or partial separating.When cutting and vessel sealing is performed in seal & cut mode, apply light tension on the tissue so that users can confirm it is transected.Also, stop activation immediately after tissue is transected.Otherwise, the grasping section, the tissue pad, or the probe tip may break and fall off, and partial separating of the tissue pad may occur due to a local increase of temperature caused by the friction between tissue pad and the probe tip during activation.Olympus will continue to monitor field performance for this device.
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