(b)(4).Date sent: 3/14/2024.B3: event year only reported: 2023.D4 batch #: a9d23w.Investigation summary: the product was returned for evaluation.Visual inspection and functional testing were conducted on the returned device.Visual analysis of the returned sample determined that the device was returned with the jaws misaligned, upon further analysis of the tissue pad an off center burn in was observed.However the jaw opens and closes the device was tested on a gen11.The device did activate during testing.Additionally, photos were provided and they showed the condition of the reported event.The device was disassembled to verify the condition of the internal components and no anomalies were found.It should be noted that as part of our quality process all devices are manufactured, inspected, and released to approved specifications.Our manufacturing process has been identified to be the possible cause of the misaligned jaw issue.Based on the information currently available, a product issue was identified during the investigation of the sample received.This product issue will be addressed through the quality system.A manufacturing record evaluation was performed for the finished device batch a9d23w, and no non-conformances were identified.A manufacturing record evaluation was performed for the finished device lot number, and no non-conformance were identified.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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