The tubing not attaching would cause an interruption in therapy.If the event were to occur during patient use, they could become hypoxic.The complaint reported that "oxygen tubing pulling out of concentrator connector." the complaint investigation was performed based on the content of the issue reported.Based on the complaint report no patient was affected.The potential root cause may have been due to improper handling of the product.A risk assessment was performed, and the ultimate risk was determined to be low which does not require reporting to the capa review board.This is the first (1) complaint reported for part number 32647 failure mode "disconnecting tube", no other complaints were reported.We will continue to monitor trends during our periodic complaint review meetings.
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