The unit was evaluated by a stryker field service technician.He tested all three zones of the bed exit with the nurse present and was unable to duplicate the issue.Based on this information, it was determined that the bed exit alarm not sounding was most likely due to it not being set correctly, not any component level defect or malfunction.After further communication with the user facility, it was not certain that the bed exit alarm had been turned on.A stryker quality assurance engineer spoke with a nurse at the account who explained that the patient died at the time of the fall.It is unknown if the patient¿s death was a result of the fall or a medical event.The issue was resolved by confirming no further action was needed by stryker at this time.
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