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Model Number 380677-06 |
Device Problem
Failure to Sense (1559)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/23/2024 |
Event Type
malfunction
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Manufacturer Narrative
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An intuitive surgical, inc.(isi) field service engineer (fse) was dispatched to the customer site to further investigate the reported event.The isi fse was unable to reproduce the reported issue and replaced the master tool manipulator (mtm) as a precaution to resolve the issue.The system was tested and verified as ready for use.Isi has received the mtm; however, failure analysis has not completed their investigation.A follow-up mdr will be submitted when failure analysis has completed their investigation or if additional information is received.
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Event Description
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It was reported that during a da vinci-assisted paraesophageal hiatal hernia surgical procedure, the right master tool manipulators (mtm) were not clutching.Prior to calling in the issue, the customer elected to bring in a surgeon side console (ssc) from another system to complete the procedure.No troubleshooting was performed before converting to another dv system.The intuitive surgical, inc.(isi) technical support engineer (tse) the viewed system logs and noted error 23015 for the right mtm control.No known impact or patient consequence was reported.
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Search Alerts/Recalls
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