It was reported that a patient was transferred from a bed to a shower by using a maxi twin passive floor lift and bath sling with serial number (b)(6).The caregivers reported that in the middle of a transfer the lift started to ¿shake¿ and the patient fell out from the device through the middle section of the sling.As a consequence of the event, the patient sustained fracture of the collarbone and humerus bone.During the device inspection, there was no device malfunction which might lead to the reported device "shaking".Therefore, the customer allegation was not confirmed.Based on information provided despite the recommendation for the patient to use a size l sling, the caregivers chose a size xl during the event.Moreover, during the interview at the facility, the clinical nurse stated that the patient was prone to movement during the transfer due to her cognitive state.The described situation might be a factor of the device shaking that was noticed.According to the procedures provided in the instructions for the use of the maxi twin: ¿crossed leg attachment - if the resident is prone to kicking, the crossed leg attachment the clips/loops must be applied.This prohibits the leg clips/loops from detachment due to kicking and prevents the resident from possible injury." during the interview with the customer, it was confirmed how the sling was applied during the transfer.The customer stated that the sling leg clips were not crossed.To sum up, the patient's sudden movement might lead to device movement and as a consequence patient fall.To sum up, the arjo lift and arjo passive sling were used as a system for a patient transfer when the patient fell out of the device and sustained a serious injury, and from that perspective, the system failed.The complaint was decided to be reportable due to allegation that the sling clip detached during transfer.
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