It was reported that a patient underwent an atrial fibrillation (afib) procedure with a thermocool® smart touch® sf bi-directional navigation catheter for which biosense webster¿s product analysis lab (pal) identified a reddish material and a hole on the pebax's surface.Initially, it was reported that error#433 (unknown description) and error#402 - map: magnetic distortion error was flashing on the screen of the carto® 3 system.The grounding pads were moved to a different location, but the issue remained.The cable was replaced without resolution.The catheter was replaced, and the issue was resolved.The case continued.A replacement catheter was requested.No adverse patient consequence was reported.The magnetic sensor issue was assessed as non mdr reportable.The potential risk that it could cause or contribute to a serious injury or death to the operator or patient was remote.The biosense webster, inc.Product analysis lab received the device for evaluation and per the evaluation completion on 21-feb-2024, there was a reddish material and a hole on the pebax's surface.The hole in the pebax was assessed as mdr reportable.The awareness date for this reportable lab finding was 21-feb-2024.
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The device was returned to biosense webster (bwi) for evaluation.A visual inspection and magnetic sensor functionality test of the returned device were performed following bwi procedures.Visual analysis revealed that there was a reddish material and a hole on the pebax's surface.A magnetic sensor functionality test was performed, and the device was visualized and recognized.No magnetic issues were observed.A manufacturing record evaluation was performed for the finished device number lot 31165675l and no internal actions related to the complaint were found during the review.The reddish material inside the pebax could be related to the magnetic issue reported by the customer.Therefore, the customer complaint was confirmed.The root cause of the pebax damage could be related to the manipulation of the device during the procedure; however, this cannot be conclusively determined.The instructions for use contain (ifu) the following recommendations: the magnetic sensor of the catheter is disconnected.If the problem persists, replace the catheter cable or the catheter.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.This product issue will be addressed through bwi's quality system.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by biosense webster, inc., or its employees that the report constitutes an admission that the product, biosense webster, inc., or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.Manufacturer's reference number: pc-001518402.
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