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Catalog Number 802010 |
Device Problem
Component Missing (2306)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/28/2024 |
Event Type
malfunction
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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Event Description
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It was reported that the foley insertion tray was missing lubrication.Patient would like a replacement.
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Event Description
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It was reported that the foley insertion tray was missing lubrication.Patient would like a replacement.Per customer on 05apr2024, it was reported that they was still using the drain bag, but it was very uncomfortable, and the port was pressing against patient leg.It also leaked around the area where you drain the bag, no medical intervention was reported.Customer recommended that next time a rep reaches out for them to place a new order, they would like to see was there a more comfortable variation of the drain bag that won't press against patient leg.They also experienced receiving a foley tray that was missing lubrication.
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Manufacturer Narrative
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The reported event was inconclusive because no sample was available for evaluation.A potential root cause for this type of failure could be ¿machine speed out of parameters ¿.However, there was insufficient information to confirm this potential root cause.The lot number is unknown; therefore, the device history record could not be reviewed.A labeling review was not performed because labelling could not have prevented the reported failure.Section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Search Alerts/Recalls
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