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Model Number 0600-0783 |
Device Problems
Erratic or Intermittent Display (1182); Display or Visual Feedback Problem (1184)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/23/2024 |
Event Type
malfunction
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Manufacturer Narrative
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The device return is anticipated, however; at the time of the report the device has not been received by verathon.Verathon continues to investigate the reported event and a supplemental report will be submitted in accordance with 21 cfr 803.56 when additional information becomes available.
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Event Description
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A customer reported that during a patient procedure, using a glidescope core smart cable, the image on the screen intermittently went in and out when the cable was wiggled.No delay in the procedure, use of a backup device, or harm to the patient was reported.
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Manufacturer Narrative
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A replacement glidescope core smart cable was provided to the customer and the reported glidescope core smart cable used during the reported event was returned to verathon for evaluation.A verathon technical service representative evaluated the returned smart cable and was able to confirm the reported image issue.When connected to known, good, test verathon equipment, it produced a poor quality image.The image cut out entirely when manipulating the connection between the smart cable's hdmi connector and the test imaging device.The smart cable passed visual inspection but failed verathon's device functionality testing.Upon completion of verathon's device evaluation, the smart cable was scrapped due to the customer already being provided a replacement and there being no repairs available for the device.Corrective action is not required at this time.Verathon will continue to monitor for trends.
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Search Alerts/Recalls
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