The product investigation was completed.Device evaluation details: the device was returned to biosense webster (bwi) for evaluation.A visual inspection, temperature, impedance, and patency tests of the returned device were performed following bwi procedures.Visual analysis of the returned sample revealed a cut on pebax with reddish-brown material inside and internal parts exposed; the potential cause of the damage on the pebax could be related to the usage of the device during the procedure; however, this cannot be conclusively determined.; however, this cannot be conclusively determined.Then the device was tested, and the temperature and impedance test was performed, and the device was found working correctly.No temperature or impedance issues were observed, a patency test was performed, in accordance with bwi procedures.The catheter was irrigated correctly, and no anomalies were observed.The blood found inside the pebax area may contribute to the temperature issue.A manufacturing record evaluation was performed for the finished device 31154766l number, and no internal action was found during the review.The issue reported by the customer was confirmed.It should be noted that product failure is multifactorial.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.Manufacturer's reference number: (b)(4).
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