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Catalog Number EMAX2PLUS |
Device Problems
Complete Loss of Power (4015); Excessive Heating (4030)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/01/2024 |
Event Type
malfunction
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Event Description
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It was reported from india that during service and evaluation, it was determined that the motor device cable was damaged and had heat.It was further determined that the device failed pretest for visual assessment, cable assessment, motor thermistor assessment, handpiece temperature assessment, and hand control assessment.It was noted in the service order that the device was not working.This event did not occur during surgery.There was no patient involvement.There were no reports of injuries, medical intervention, or prolonged hospitalization.The exact date of the event was not reported, however, it was reported that the event occurred in 2024.All available information has been disclosed.If additional information should become available, a supplemental medwatch will be submitted accordingly.
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Manufacturer Narrative
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This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes, or its employees that the report constitutes an admission that the product, depuy synthes, or its employees caused or contributed to the potential event described in this report.Device was used for treatment, not diagnosis.If information is obtained that was not available for this medwatch, a supplemental medwatch report will be filed as appropriate.The actual device was returned for evaluation.The motor device was evaluated and the reported condition that the device was not working was not confirmed.Therefore, an assignable root cause was not determined.However, during evaluation it was observed that the device had heat.The assignable root cause of this condition was determined to be traced to component failure due to wear.Udi: (b)(4).
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Search Alerts/Recalls
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