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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: INTUITIVE SURGICAL, INC DAVINCI XI; VISION SIDE SYSTEM

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INTUITIVE SURGICAL, INC DAVINCI XI; VISION SIDE SYSTEM Back to Search Results
Model Number 381121-30
Device Problem Output Problem (3005)
Patient Problem No Clinical Signs, Symptoms or Conditions (4582)
Event Date 03/04/2024
Event Type  malfunction  
Manufacturer Narrative
An intuitive surgical, inc.(isi) field service engineer (fse) was dispatched to the customer site to further investigate the reported event.Based on the field evaluation, this reported event was confirmed.The isi fse confirmed the error 23094 and replaced the erbe generator to resolve the error.The system was tested and verified as ready for use.Isi has not received the da vinci product with an alleged issue to perform failure analysis.A follow-up mdr will be submitted if the product is returned and evaluated and/or if additional information is received.
 
Event Description
It was reported that during a da vinci-assisted nephrectomy surgical procedure, a nurse called to report that they had persistent c-34 error on the erbe generator.The intuitive surgical, inc.(isi) technical support engineer (tse) checked logs and confirmed the error.The isi tse recommended making sure erbe was plugged in a well-grounded and isolated power outlet (not in the same circuit as the vision side cart (vsc)) and the nurse confirmed this.The isi tse suggested restarting the erbe, but the issue persisted.After the restart, the c-00 was also presented when activating.The site proceeded with an external generator.The site was completing the procedure as planned with no reported injury.
 
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Brand Name
DAVINCI XI
Type of Device
VISION SIDE SYSTEM
Manufacturer (Section D)
INTUITIVE SURGICAL, INC
3410 central expressway
santa clara CA
Manufacturer (Section G)
INTUITIVE SURGICAL, INC
3410 central expressway
santa clara CA
Manufacturer Contact
izabel nielson
3410 central expressway
santa clara, CA 
4085232100
MDR Report Key18946344
MDR Text Key338372144
Report Number2955842-2024-12646
Device Sequence Number1
Product Code NAY
UDI-Device Identifier00886874110898
UDI-Public(01)00886874110898
Combination Product (y/n)N
Reporter Country CodeGM
PMA/PMN Number
K131861
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type Other,Foreign,Health Professional
Reporter Occupation Other Health Care Professional
Remedial Action Other
Type of Report Initial
Report Date 03/04/2024
1 Device was Involved in the Event
1 Patient was Involved in the Event
Date FDA Received03/20/2024
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Model Number381121-30
Device Catalogue NumberN/A
Device Lot NumberN/A
Was Device Available for Evaluation? No
Is the Reporter a Health Professional? Yes
Date Manufacturer Received03/04/2024
Was Device Evaluated by Manufacturer? Device Not Returned to Manufacturer
Date Device Manufactured08/22/2018
Is the Device Single Use? No
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage Reuse
Removal/Correction NumberN/A
Patient Sequence Number1
Treatment
DA VINCI INSTRUMENTS AND ACCESSORIES
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