A steris account manager reported that the user facility agreed to receive additional training on the use of their etrap polyp trap.The instructions for use gives the user the following information: "inspect the package and device for shipping or handling damage, i.E.Cracked clear vessel, bent, misshapen, or missing specimen retrieval strainer(s), cracked, torn, or missing connection tube.If damage is evident: do not use these devices, save them for return, and contact your local product specialist.Caution: hang trap ensuring that the suction canister's tubing does not kink.Kinked tubing will prevent the etrap from functioning properly or may decrease or eliminate the ability to suction effectively." the device history record of the lot subject of the reported event was reviewed and no abnormalities were noted.There have been no other complaints associated with this lot.Without the return or inspection of the subject device, a root cause cannot be determined.A follow-up report will be submitted should additional information become available.No additional issues have been reported.
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