Additional information: b5, d3, g3, h6.Complaint was not confirmed.The complaint allegation failure of poor suction was unable to be reproduced.One unpackaged ar-6480 dualwave¿ arthroscopy fluid management system serial number (b)(6) was returned for evaluation.The returned device was visually inspected, and it was noted that the housing had cracks and the warranty seal was tampered with.A most likely cause for the cracked housing can be attributed to misuse due to the damage to the device.A most likely cause for the warranty seal that was tampered with can be attributed to misuse due to unauthorized repair attempts potentially performed.The returned device was assembled with an ar-6410 lot# 73988853 pump tubing and was tested and evaluated under normal use conditions to see if the issue reported could be reproduced.The pump was connected to the power and turned on.After selecting the desired pressure, the run button was pressed to start the machine upon letting the pump run for 118 minutes with no issues.No changes in the pressure were noted during the time the machine was tested.During the 118 minutes the device was ran, it was observed that the device had no issues with the suction and functioned as intended.The device was assembled with an ar-6430, lot 69910382, to test the outflow system.No issues were noted after pressing the lavage and then the rinse buttons.During the 118 minutes the device was ran, no problem was observed with the outflow during that time.Pressure fault test: when the pressure was artificially lowered by removing the inlet from the fluid source, an alarm was triggered, and the device stopped.This behavior is expected¿no problem found.A clamping test was performed as defined in the user guide (dfu-0212 rev 1 ¿ section 5.2) to simulate an overpressure failure on the pump and to verify if an error message and/or audible alarm would be triggered.The results of the clamp test indicate that the pump triggered an alarm, and the rollers did stop moving.This behavior is expected¿no problem found.Pressure testing evaluation with the pressure calibrator set at 100 and 200 mmhg gave the pump pressure results of 46 and 91, respectively.These results indicated no problem with pressures.It was noted during the test that the pump motor/rotating parts made a loud noise when running.The cause of this can be attributed to wear and tear of the motor, which is exhibited in the noisy motor and caused by extended usage in the field¿device manufacture date 2014.No problem found.Correction: h1 to n/a.Arthrex previously submitted this event as a reportable malfunction out of an abundance of caution.Upon further review and evaluation of associated risk documentation, it has been determined that this event does not meet the criteria of a reportable event under 21 cfr 803.
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