B3: date of event is unknown; no information has been provided to date.One device was received.Per visual inspection, front cover with multiple scratches, water tank cover cracked, reservoir is worn out and quick connect was corroded.Per functional testing, water leaked out immediately.The complaint was confirmed.The root cause was a worn gasket.It was unknown what caused it to become worn.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.No action was taken due to the device not being needed and was scrapped.
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