It was reported that the patient programmer (pp) cannot read and program the implantable neurostimulator (ins).It is unknown if there were any environmental/external/patient factors that may have led or contributed to the issue.The pp showed error code ''006''.They removed the battery from the pp, waited seconds, and then re-inserted the batteries and re-started the pp but it still showed the same error code.They were lent a backup pp.The issue was not resolved and the pp has only been in use for two years.
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Concomitant products product id 37642 lot# serial# (b)(6) product type programmer, patient section d information references the main component of the system.Other relevant device(s) are: product id: 37642, serial/lot #: (b)(6), udi#: :(b)(4) analysis of the programmer, model 37642 , s/n (b)(6), revealed the telemetry board was replaced due to corrosion causing no power, and the back case was replaced due to battery corrosion.This regulatory report is being submitted as part of a retrospective review as part of remediation plan 411.G2.Foreign: tw medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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