This supplemental report is being submitted to provide the results of the legal manufacturer's final investigation.Updated fields: g3, h2, h3, h4, h6, h10 a review of the device history record found no deviations that could have caused or contributed to the reported issue.The device was returned to olympus for inspection and the reported issue was confirmed.Device evaluation found cable failure resulted in noise in image and image defect (color bar).Additionally, cracks in connectors , main body wear were noted.Based on investigation findings, it is presumed that the cable failure caused the communication failure, resulting in image noise and image defects color bar.However, a definitive root cause could not be identified.Olympus will continue to monitor field performance for this device.
|